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QuickArrow joins OpenAir, a NetSuite Company

Client Case Studies

The NetSuite family of PSA Solutions leads the market. Over 80,000 users worldwide depend on NetSuite, OpenAir and QuickArrow to provide visibility into key aspects of their services organizations, to automate and streamline their manual reporting and resource management processes, and to easily share important client and project data with their CRM and financial applications.

Our clients choose to work with us because of our combined expertise in professional services automation, along with our consultative approach to helping identify and resolve their day-to-day operational challenges.

Partial List of Featured Clients:
InQuira Case Study

Case Study: InQuira Increases Utilization by up to 25%, Achieves 75% Improvement in Forecast Accuracy
  "QuickArrow is easy to use and I love the flexibility of the product. The reliable data in QuickArrow allows us to create opportunities, track and manage projects, and invoice from a single services automation tool."

Theresa Bruno
, Director Services Operations
InQuira

KnowledgeCentrix Case Study


Case Study: KnowledgeCentrix reduces billing process from 3 days to 1 hour
  "With QuickArrow, we don't have to manage the costs associated with projects on hundreds of spreadsheets and we are staffing projects better because the resource management tool provides a true picture of our utilization on engineers."

Chris Andreozzi
, President
KnowledgeCentrix

Genesys

Case Study: Genesys improves worldwide Time & Expense Recovery by 25-30%
  "QuickArrow has given us much better visibility into our business, and is a mission critical system to support the success of our PS organization."

Him Wong
, Vice President of Finance
Genesys

Prescient

Case Study: Prescient Applied Intelligence gains immediate visibility into end of month revenue and resource utilization
  "We are now in a position to provide timely reports and updates, internally and to customers, about the business and project progress. Professional Services is out in front of the business pushing updates to the company rather than reacting to potential problems."

Bill Woerner, VP, Professional Services
Prescient Applied Intelligence

Spanlink Case Study

Case Study: Spanlink Reduces End-of-Month Billing Cycle From 2 Weeks to 2 Days – Gains Valuable Insight Into Key Operational Metrics
  "With QuickArrow we were able to establish a common vocabulary because we are all looking at one dashboard. From executives all the way down, we now make better decisions knowing the data is legit."

Scott Schreier
, Director Professional Services
Spanlink

Paisley Case Study

Case Study: Project Visibility Allows Paisley To Cut Project Duration By 50%
  "QuickArrow offers it all — cross department visibility, real-time data for executive-level decisions, and it delivers the numbers necessary to trend metrics from year to year."

Micheal Eicher
, Vice President Services
Paisley

Troux Case Study

Case Study: Troux Technologies reduces end of quarter invoicing from 2 weeks to 3 days
  "I used to spend half my work week updating spreadsheets and preparing reports. With QuickArrow it takes a couple of hours to pull my reports and provide our executives with rich data detailing the health of our Services department."

Mark Foster
, Director Professional Services
Troux Technologies
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