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Client Case Studies

Partial List of Featured Clients:
salesforce.com Case Study

Case Study: Salesforce.com Recovers $80,000 in One Month’s Unbilled Expenses by Leveraging QuickArrow
  "Salesforce.com has a vision of an on-demand world where companies focus on success, not software. QuickArrow clearly shares that vision.  QuickArrow’s on demand PSA solution helps our professional services team focus on making our own customers successful."

Eric Kelleher
, VP Worldwide Education Services
salesforce.com

KnowledgeCentrix Case Study


Case Study: KnowledgeCentrix reduces billing process from 3 days to 1 hour
  "With QuickArrow, we don’t have to manage the costs associated with projects on hundreds of spreadsheets and we are staffing projects better because the resource management tool provides a true picture of our utilization on engineers."

Chris Andreozzi
, President
KnowledgeCentrix

Genesys

Case Study: Genesys improves worldwide Time & Expense Recovery by 25-30%
  "QuickArrow has given us much better visibility into our business, and is a mission critical system to support the success of our PS organization."

Him Wong
, Sr. Director of Finance
Genesys

Prescient

Case Study: Prescient Applied Intelligence gains immediate visibility into end of month revenue and resource utilization
  "We are now in a position to provide timely reports and updates, internally and to customers, about the business and project progress. Professional Services is out in front of the business pushing updates to the company rather than reacting to potential problems."

Bill Woerner, VP, Professional Services
Prescient Applied Intelligence

Spanlink Case Study

Case Study: Spanlink Reduces End-of-Month Billing Cycle From 2 Weeks to 2 Days – Gains Valuable Insight Into Key Operational Metrics
  "With QuickArrow we were able to establish a common vocabulary because we are all looking at one dashboard. From executives all the way down, we now make better decisions knowing the data is legit."

Scott Schreier
, Director Professional Services
Spanlink

Paisley Case Study

Case Study: Project Visibility Allows Paisley To Cut Project Duration By 50%
  "QuickArrow offers it all — cross department visibility, real-time data for executive-level decisions, and it delivers the numbers necessary to trend metrics from year to year."

Michael Eicher
, Vice President Services
Paisley

Entelligence Case Study

Case Study: Entelligence Achieves 100% Billing and Expense Capture Increases Utilization and Profitability, Enabling Rapid Organizational Growth
  “We don't just use QuickArrow to support our own business; we’ve built our entire private label services offering around the QuickArrow platform and we’re rolling it out to clients who need to optimize their services delivery.”

Stephen R. Satterwhite
, CEO
Entelligence

Borland

  "Previously, I had successfully managed over 250 consultants worldwide using QuickArrow. When I came to Borland, QuickArrow was the first tool I implemented."

Chael Banks
, Sr Director WW Services Ops
Borland


Over 30,000 users worldwide depend on QuickArrow to provide visibility into key aspects of their services organizations, to automate and streamline their manual reporting and resource management processes, and to easily share important client and project data with their CRM and financial applications.

QuickArrow is the only professional services automation solution designed specifically for Billable Services Organizations. Our clients choose to work with us because of our expertise in the billable services industry, combined with our consultative approach to helping identify and resolve their day-to-day operational challenges.

PSA Overview 2008 SIIA CODiE Finalist
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