| Challenges
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- Lack of visibility resulted in money
lost on deals they thought were
profitable and poor resource scheduling
led to unpredictable utilization.
- Managing their business on spreadsheets, they did not have consistent methodologies for tracking Sales, SOW generation, engagements, time and expense, etc.
- They had no single repository for customer data, no tool for Change Management, and no accurate tool to help with forecasting.
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| Solution
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- QuickArrow offers real-time visibility into project profitability and other critical operational metrics, vastly improving the ability to make informed strategic business decisions.
- QuickArrow offers a single, comprehensive solution that fully integrates with leading SFA, CRM, project management, accounting and financial applications
.
- QuickArrow streamlines the capture of billable time and expenses – either on or offline – and enables rapid and accurate customer billing for hourly, fixed bid, or retainer-based projects.
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| Results
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- Improved visibility into all resource practice areas has led to a 9% increase in utilization and a 12% increase in gross margin.
- Billing and Expense capture is now at 100%, increasing the accuracy of monthly revenue forecasts from 90% to 98%.
- Reduced billing cycle resulted in a decrease in DSO of several days and enabled rapid organizational growth without the need to hire additional administrative personnel.
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