| Challenges
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- With no central database, project managers were using a single, shared Excel spreadsheet for resource utilization making it difficult to update and leading to inaccurate data.
- Troux had a redundant auditing process between the Services and Accounting departments. This led to errors in data entry and a slow invoicing process.
- Home grown reporting spreadsheets were complicated and time consuming, and the lack of reporting capabilities meant minimal visibility into the Services department.
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| Solution
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- QuickArrow provides complete insight into resource skills, certifications, and availability within a location or across locations, improving efficiencies in project planning and staffing.
- QuickArrow enables rapid and accurate billing for hourly, fixed bid, or daily rate projects – increasing accuracy in time and expense tracking and capture, while shortening invoice and billing cycle time.
- QuickArrow delivers actionable, real-time data to your desktop and allows custom calculations for multiple reports, including resource utilization, project profitability and revenue forecasting.
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| Results
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- All project managers are now looking at the same project information, eliminating over-scheduling and reducing project collisions.
- Accounting can see all necessary information in QuickArrow, shrinking the end of quarter invoicing process from 2 weeks to 3 days.
- QuickArrow's reporting capabilities have stopped time consuming data gathering and complex analysis and Services is now able to provide near-time results of quarter-to-quarter information for executive dashboards.
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