Privacy Statement

At QuickArrow we take privacy very seriously. We have created this privacy statement to clearly describe how we collect and use information gathered at our web site (www.quickarrow.com).

QuickArrow is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.quickarrow.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Amy Billingsley at abillingsley@quickarrow.com or marketing@quickarrow.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

QuickArrow complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union

FOR All Users of our Site:

Information Collection and Use

We collect personally identifiable information at various locations on our site. We collect your name, address, phone number, and email if you request our newsletter or if you request a consultation. We use this information to provide you with the services that you requested.

Communications from the Site

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Information Sharing and Disclosure

Personally identifiable information:

We do not share personally identifiable information with third parties except as described in this privacy statement.

Testimonials
We receive permission to post testimonials prior to posting to our Web site.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate to capture usage and volume statistics.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site in order to by-pass the form on a user’s next visit to our information pages.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Some of our business partners (e.g., tracking utilities) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by www.quickarrow.com and ecs.quickarrow.com only and does not cover the use of cookies by any other third parties.

Security

The security of your personal information is important to us. When you enter sensitive information, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at siteops@quickarrow.com.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making contacting us via email at marketing@quickarrow.com. We will respond to your request for access within 30 days.

The collected information will never be sold or distributed except as described in this privacy statement.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

If you have questions regarding QuickArrow's privacy policy, please write to:

QuickArrow, Inc.
11675 Jollyville Road, Suite 200
Austin, TX 78759
USA
marketing@quickarrow.com

FOR Visitors To Our Corporate Site:

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by QuickArrow. Please be aware that we, QuickArrow, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at marketing@quickarrow.com. We offer an opportunity to opt-out of certain communications on our website, or you may contact us at 877-313-7721, marketing@quickarrow.com, or:

QuickArrow, Inc.
11675 Jollyville Road, Suite 200
Austin, TX 78759
USA
marketing@quickarrow.com

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

For Clients:

We collect information about you as an employee of your organization in various areas of our secure ecs.quickarrow.com site. You will receive a secure login to access this area of our site. You may manage your account and view reports here. We allow you to input and edit your information in “MySetUp”. You can contact us in various areas of the “Support” section or contact your company’s QuickArrow system administrator.

We will respond to your emails when sent an email or sent a support ticket.

Choice/Opt-In

We provide you the opportunity to “opt-in” to receive our newsletters and special information/offers in your “MySetUp”. If you change your mind and would like to ‘opt-out’ of having your personally identifiable information used to receive these correspondence, please “uncheck” the box and let us know your preferences. Also, you may also opt-out when you no longer wish to receive our newsletter and promotional communications by following the instructions included in each newsletter or communication or by emailing us at support@quickarrow.com. You may contact us at 866-313-7721, support@quickarrow.com, or:

QuickArrow, Inc.
11675 Jollyville Road, Suite 200
Austin, TX 78759
USA
support@quickarrow.com

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.